Student Services

BIT provides a supportive and caring learning environment to all its current students.

COUNSELLING & STUDENT SUPPORT SERVICES

As per Standard 6.3 of National code 2018 BIT shall offer reasonable support to overseas students to enable them to achieve expected learning outcomes regardless of the overseas students’ place of study or the mode of study of the course, at no additional cost to the overseas student. BIT provides an opportunity for students to access welfare-related support services to assist with issues that may arise during their study, including course progress and attendance requirements and accommodation issues. These services are free of cost.

BRIGHTON INSTITUTE (BIT) aims to identify and respond to the learning needs of all students. Diverse student learning needs are catered to and students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial counselling to the enrolment stage. All support services on-campus are free of charge. Some referred services external to the Institute may come at a charge determined by the provider of the service.

According to the Standard 6.7 of National code 2018, BIT ensures that its staff members who interact directly with overseas students are aware of the registered provider’s obligations under the ESOS framework and the potential implications for overseas students.

All students needing counselling, study skills assistance or practical help should make an appointment with the Student Support Services Officer, on the Main Campus. An appointment can be made at reception or by emailing, student support officer at info@bit.edu.au. Students requiring assistance with course progress should contact the student support services as soon as possible.

Personal Counselling Services are available to all students and may take the form of advice or referral to other services. Personal counselling services are provided in accordance with the Institute's code of practice and confidentiality procedures. Personal counselling services include but are not restricted to:

  • Grievance/conflict resolution
  • Relationship issues
  • Stress and coping
  • Access and equity issues
  • Student welfare and support
  • Study skills advice
  • Referrals to other agencies/professionals
  • Crisis resolution
  • Therapeutic counselling
  • If you are concerned with your academic progress our members of staff will ensure that the full resources of BRIGHTON INSTITUTE (BIT)are made available to assist you to achieve the required level of competency in your program. If your needs exceed our capacity, we will refer you to an appropriate external agency.

For Medical service and support in the vicinity of main campus and other training locations, students may contact the following:

Campus Location
Medical & Health Services

Main Campusat 380 Bourke Street
Melbourne 3000
VIC Automotive Workshop At Docklands.

My Clinic Bourke St Mall108/283-297 Bourke Street Mall
Melbourne VIC 3000
Phone: (03) 9650 5630

Mingary Counselling Services 120 Collins St,
Melbourne VIC 3000
Phone : (03) 9654 5120

In addition BIT has a memorandum of understanding with Mingary counselling service to provide professional, confidential counselling for a broad range of personal issues. BIT covers the cost of the first two visits. This service is available to all students and will be used for problems of a psychological or personal nature that BIT’s student welfare staff cannot help with.

Emergency Support

Initial point of contact at BIT in case of any emergency is CEO – Antarpreet Singh Sekhon – 0405786280 and student support in-charge Manpreet Kaur, Mob: 0452646280

Other emergency contact information:

EMERGENCY SERVICE CONTACT NUMBER
Emergency Fire Police Ambulance 000 (zero, zero, zero)
State Emergency Services (SES) 132 500
Non-Emergency Police 131 444, 9247 6666
Poisons Information Centre [24 hours] 131 126
Care Ring : 24 hour counselling service 136 169
Life Line : 24 hour service 131 114
Public transport & timetables 131 638
Accident Towing 131 176
Dentists: Dental Hospital Service [Emergency Only] 9341 1040
Maritime and Aviation Rescue 9674 3000
Nurse On Call : AMA Victoria's Doctor Search 1300 606024

For more emergency services numbers:
visit: http://www.onlymelbourne.com.au/melbourne_details.php?id=4518

Facilities Available to Students

Modern Campus Facility

  • Fully equipped classrooms
  • Computer lab with Desktops with 22" LED monitors
  • Climate control Air Conditioning
  • Chairs and desks
  • Access to many cafés and restaurants near main campus
  • Student recreational area and lunch room
  • Open library with access to books at Level 2 of main campus at 380 Bourke Street

Training Kitchen

BIT has fully equipped training kitchen at basement level of its main campus

Automotive workshop

BIT has a fully equipped automotive workshop at the Docklands campus for delivery of its automotive courses

Computer Labs

BIT has two well-equipped Computer/Laptop Labs that provide internet facilities to students for preparing their assignments and research projects It is also possible to practice their English using the installed English language programs

Classrooms

All training rooms are modern, fitted with whiteboards, Projectors, Conferencing facilities, internet connection (WIFI for your laptop or device) and computers. BIT aims to provide an inclusive learning environment for its students

STUDENT SUPPORT SERVICES AND COUNSELLING

As per Standard 6.3 of National code 2018 BIT shall offer reasonable support to overseas students to enable them to achieve expected learning outcomes regardless of the overseas students’ place of study or the mode of study of the course, at no additional cost to the overseas student. BIT provides an opportunity for students to access welfare-related support services to assist with issues that may arise during their study, including course progress and attendance requirements and accommodation issues. These services are free of cost

BRIGHTON INSTITUTE (BIT) aims to identify and respond to the learning needs of all students. Diverse student learning needs are catered to and students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial counselling to the enrolment stage. All support services on-campus are free of charge. Some referred services external to the Institute may come at a charge determined by the provider of the service.

Common area

Students are encouraged to use the facilities available in the Student Common area on the main campus.
There are:

  • tables and seats for you to eat your lunch
  • computers with Internet access for you to study
  • a kitchen area, complete with a sink, microwave, tea and coffee facilities
  • free Wi-Fi 24*7

Overseas Students Health Cover

Australia has a special system of health cover for international students called Overseas Student Health Cover (OSHC). Overseas Student Health Cover (OSHC) is a health insurance that covers the cost of visits to the doctor, some hospital treatment, ambulance cover, and some pharmaceuticals. International students must have OSHC while in Australia for the duration of their course of study or prior to your arrival in Australia.

You will need to buy OSHC before you come to Australia to cover you from when you arrive. The Department of Home Affairs (DHA) requires you to maintain OSHC for the duration of your time on a student visa in Australia. Membership of any health insurance scheme in your home country does not exempt you from having OSHC. Exemptions are only available if you are a Norwegian student covered by the Norwegian National Insurance Scheme: a Swedish student covered by the National Board of Student Aid or by Kammarkollegiet; a Belgian student covered under the Reciprocal Health Care Agreement with Australia.

Students must be covered by OSHC from the day they arrive in Australia, until the end date of their visa. It is their responsibility however to ensure that their OSHC is up-to-date once the initial coverage expires after one year. Students need to arrange their private health insurance We can help to arrange your private health insurance (OHSC) from amongst several providers of OSHC in Australia, for the duration of your study. Visit these websites to find detailed information on what they cover and to decide which provider is right for you.

Australian Health Management OSHC www.ahmoshc.com
BUPA Australia www.overseasstudenthealth.com
Medibank Private www.medibank.com.au/Client/StaticPages/OSHCHome.aspx
OSHC World-care www.oshcworldcare.com.au
NIB OSHC www.nib.com.au/home/newtonib/overseasstudents

Your OSHC will help you pay for any medical or hospital care you may need while you’re studying in Australia and it will contribute towards the cost of most prescription medicines, and an ambulance in an emergency.

For more details on OSHC visit: https://www.homeaffairs.gov.au or http://www.studyinaustralia.gov.au/

School-aged dependents

Most student visas allow you to bring your family members to Australia as your dependants. As a prospective international student, you are required to enrol any of your school-age dependants in Australian government or non-government schools and pay full fees for their study. You will also need to provide OSHC membership for your family.

Please check with DHA about bringing your family as there are certain restrictions depending on the assessment level of your country.

Bringing Family, Child Care And Education Support

Students who are coming to Australia with family members need to be aware of the costs associated with bringing family, child education and childcare in Melbourne. Students are advised to research the resources available prior to their arrival in Australia.

For details on bringing family and associated visa requirements visit https://www.homeaffairs.gov.au/

For childcare and child education visit the following websites:

On arrival students may also visit our Student Services Support Officer on our main campus for further assistance